Rules & Policies

1-COVID-19: 

We are asking any guests who are sick to please stay home and ALL guests entering the trailer to wear a face mask for the protection of guests and employees. We will be providing hand sanitizer for everyone entering the trailer as well. We are limiting the amount of people entering the trailer to 5-10 (depending on your county restrictions), 1-2 players per tv/game. We will update these numbers as the county/state restrictions change. Please call with any questions or concerns before booking.

DEPOSIT/CANCELLATION: 

A $100 non-refundable deposit is required to hold your reservation booking date and time. Please provide cancellation requests as soon as possible. Cancellations are accepted up to 14 days of the event without penalties. We will work with our customers to reschedule parties in the event a cancellation is needed.

PRIVACY:
Denver Extreme Game Truck LLC is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TRAVEL_FEES:
Our general service area is a 50-mile radius from Hudson, Colorado.  There are no travel fees for the first 20 miles, 21-50 miles the fees are $30-60. Please call before booking to confirm travel fees.

INCLEMENT WEATHER:
The mobile game trailer is designed for all types of weather conditions. The trailer is insulated and climate controlled with heat and air conditioning. In the event of severe weather (lightning, high winds, flooding and/or extremely heavy rain or snow) we may reserve the right to reschedule your service to guarantee the safety of you, your guests, our staff and equipment.

SUPERVISION:
We require a parent or responsible adult to be on or near the trailer at all times to supervise their guests. Guests under the age of 16 require a parent or guardian to be on the property and within contact of the game coach should a need to reach them.

ALCOHOL/DRUGS:
You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Alcohol is not allowed in the trailer at any time. Drugs of any sort will not be tolerated in or around the equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately with no refunds.

DAMAGE/INJURY:
Denver Extreme Game Truck LLC shall not be responsible for any damage to property resulting from a request by the client to position. This includes both above ground and below ground property/equipment damage. Additionally, we reserve the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Denver Extreme Game Truck LLC does not assume any responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

FOOD/DRINK:
We do not allow any food or drinks into the video game trailer, this includes gum/candy. Any gum or candy removal will incur cleaning fees billed to the client. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:
While your party is in effect the Game Coaches occasionally takes pictures of the party from inside or outside the trailer. We may use these on our Facebook, Instagram or Snapchat page or our web site. If you do not want our Game Coaches taking these pictures or posting them on Facebook or Instagram, please notify the Game Coaches prior to the start of the party. 

TIPS:
The Game Coaches are there to make sure that your group is making the most of our high-tech fun. The team is there to aid each guest in having a great time for all gaming levels. Tipping is appreciated, but not required.

TRUCK/TRAILER:
The Game Trailer will arrive approximately 15-30 minutes prior to the reservation time to park and set up. We require at least 55 feet of space (typically the front side of most homes). We may have to block your driveway to open the outer screens. We ask that during this time the area be free and clear of cars so we can pull up can get set up promptly, any delays will affect the client’s game time. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event. We will not travel on unpaved or dirt roads as the trailer is not designed for these conditions.

VIDEO GAME RATINGS:
Our Game Coaches will not play any “M” rated games in the video game trailer without authorization from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please let us know. Otherwise we will offer games in the Everyone (Minecraft, Mario, NBA, Madden) and Teen (Injustice, Star Wars Battlefront, WWE) rated category.